Let's talk!
At Arajet, we aim to make your travel experience seamless. Use our Help Center for quick answers. If you need further assistance, contact us via email, chat, or the numbers below. Our Contact Support Lines are available 24 hours a day, 7 days a week in Spanish and English. Portuguese support is available via voice from 8:00 a.m. to 12:00 a.m. (midnight, São Paulo local time), and via chat 24 hours a day, 7 days a week.
Important Notice
Complaints submitted through our social media platforms (e.g., Facebook, Twitter, Instagram, or YouTube) will not receive a formal response. Please direct all consumer complaints to our Customer Service team via our webform, call center, email, or mail, as listed on our website.
Contact by destinations
Canada
Toronto: +1 (365) 389- 5403 / Quebec: Available from 9h to 17h (local time) through email and chat.
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Brazil
+55 11 5028 2137 Available from 8:00 a.m. to 12:00 a.m. (São Paulo local time).
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Costa Rica
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Guatemala
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Any other Country
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