Claim Book

In compliance with the Code of Consumer Protection and Defense, Supreme Decree 011-2011-PCM, article 150º, Law 29571 of Peru, Arajet has a Complaint Book available to its customers. Through this form, you can submit your claim or complaint relating to purchases or travel with Arajet. Following the guidelines established in the regulations, it is important to keep the following in mind: We will only consider the description of the concern provided in the relevant field and in case the claim submitted is not valid, Arajet reserves the right to pursue legal action.